Shipping policy
Shipping information
Orders Within Australia
For orders within Australia delivery generally takes 5-10 working days (once your order is complete). We use Australia Post and all orders are registered and trackable. We post out orders within 1 business day of your order being finalized and we'll email you the tracking link as soon as it's been sent so you can keep an eye on where your order is at.
Orders Outside Australia
For international orders outside Australia please allow up to 10+ working days. International orders are sent via air mail.
If you're having any issues recieving your order or you can't track it please give us a call on +61 448 674 228 or email us at info@merchfactory.com and we'll do our best to track it down for you!